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Privacy Policy
Welcome to Kalpatru Clinic. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us through our online forms.
Important: Kalpatru Clinic is committed to maintaining the confidentiality and security of information shared by patients, visitors, and individuals making enquiries through this website.
1. Information We Collect
When you use our website, contact us, or submit an enquiry, we may collect certain information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone or mobile number
- Message or enquiry details
- Appointment-related information
- Any other information you voluntarily provide to us
We may also automatically collect limited technical information, such as browser type, device information, IP address, and general website usage information for security and website improvement.
2. Health and Medical Information
If you voluntarily provide health, medical, treatment, or appointment-related information through our website, we may use that information solely for the purpose for which it was provided, such as responding to your enquiry, coordinating an appointment, or facilitating communication with our clinic.
Please do not submit highly sensitive medical information through general website forms unless specifically requested or instructed by the clinic.
3. How We Use Your Information
Information collected through our website may be used for the following purposes:
- To respond to your enquiries and requests
- To contact you regarding appointments or consultations
- To provide information about our healthcare services
- To communicate with you regarding your request
- To improve our website and services
- To maintain website security and prevent misuse
- To comply with applicable legal and regulatory requirements
4. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect the information submitted through our website against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Your information may be shared only when reasonably necessary for providing requested services, operating our website, complying with legal obligations, protecting our rights, or where you have otherwise provided consent.
6. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, and enhance the user experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Third-Party Services
Our website may use third-party services such as analytics tools, hosting providers, communication services, maps, or other technologies that may process limited information according to their own privacy policies.
We encourage users to review the privacy policies of third-party services where applicable.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, provide requested services, maintain appropriate records, or comply with applicable legal obligations.
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, or deletion of certain information.
To make a privacy-related request, please contact us using the contact information provided on our website.
10. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate involvement or consent from a parent or legal guardian.
11. External Links
Our website may contain links to external websites or services. Kalpatru Clinic is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices.
Any updated version will be posted on this page with a revised "Last Updated" date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Kalpatru Clinic through the contact details available on our website.